As a disgruntled user of oBike, I am trying to get back my $49 deposit which I was then told it was used to purchase additional oBikes instead of being an deposit.
I came across the liquidators page (www.obikedepositholders.com) to process refunds and found it rather suspicious. Is it really coming from oBike’s liquidators?
Hosted off Google forms, I would have to provide:
- NRIC (I didn’t provide a NRIC/Identification Number when signing up. Why would you need this, FTI Con-sulting?)
- Upload Credit Card Statement / PayPal Statement / Proof of Cryptocurrency Transaction (What! Dont you even have this information?)
- Upload Telephone Bill (This is getting ridiculous)
- Upload Student Certification (if applicable) (I could skip this one but why does FTI Con-sulting need this information?)
- Postal Address (I didn’t provide Postal Address, why don’t you just send confirmation to the email address in your records?)
I could have built this page and gullible people would just send their personal particulars in hopes of collecting their deposits (quite frankly, it’s next to nil) If Singapore wants to enforce law and order, the authorities should extradite the founder (currently in China, and rumoured to have used the deposits to enter the cryptocurrency market) and make him pick up every road-clogging oBike as a CWO (Corrective Work Order). Alas, the chance of that happening would be one in a million.
Now, back to FTI Con-sulting. How is FTI Con-sulting managing my personal data? What processes they have in place to address the risk of loss and misuse? Likely zero.
Should I forgo my deposit? Perhaps.